FAQ

What materials are used in Kidcity clothing?

We prioritize soft, breathable, and skin-friendly fabrics such as organic cotton, bamboo blends, and hypoallergenic materials to ensure maximum comfort and safety for your child.

Are Kidcity products safe for my child’s sensitive skin?

Yes! All our clothing undergoes strict quality testing and is free from harmful chemicals, ensuring it is gentle and irritation-free for delicate skin.

What types of kids clothing do you offer?

We offer a wide range of kids clothes online, including boys clothes, girls clothes, baby boy clothes, baby girl dresses, kids jackets, kids suits, and much more. Whether you're looking for casual wear, party dresses, or winter essentials, we've got you covered!

Can I return or exchange an item if it doesn’t fit?

Absolutely! We offer a hassle-free return and exchange policy within 7 days of purchase, as long as the item is unworn, unwashed, and in its original packaging.

How long does delivery take?

Orders are usually shipped within 24-48 hours and delivered within 5-7 business days, depending on your location. Express shipping options are also available.

Do you sell seasonal outfits?

Yes, we provide clothing suitable for every season, including boy' rain jackets, girls rain jackets, boys winter jackets, kids winter jackets, and stylish kids summer outfits like boys shorts and girls flare jeans.

How do I track my order?

Once your order is shipped, we’ll send you a tracking link via email or SMS, which shows you when your order will be delivered.

How can I contact Kidcity for further assistance?

Our friendly customer support team is available via email or phone to help you with any concerns. Visit our Contact Us page for details.